Introduction
At OPMY Pacific Group, we are committed to protecting your personal information and your right to privacy. This Data Processing Policy explains how we collect, use, store, and protect your personal data when you use our estimate request service.
Information We Collect
Personal Information:
- Full name
- Email address
- Phone number
- Property address
- City and state
Service Information:
- Selected services
- Notes and comments
- Property images (if provided)
- Estimated pricing preferences
How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with an accurate service estimate
- To contact you regarding your estimate request
- To schedule and provide the requested services
- To improve our services and customer experience
- To send you important updates about your estimate or booking
- To comply with legal obligations
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
All data transmission is encrypted using SSL/TLS protocols
Access Control
Limited access to personal data by authorized personnel only
Regular Audits
Regular security assessments and updates to our systems
Data Backups
Secure backups to prevent data loss
Your Rights
Under applicable data protection laws, you have the following rights:
Right to Access
You can request a copy of your personal data we hold
Right to Rectification
You can request correction of inaccurate personal data
Right to Erasure
You can request deletion of your personal data in certain circumstances
Right to Object
You can object to certain types of data processing
Right to Data Portability
You can request your data in a structured, commonly used format
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
Third Party Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our legal rights
- With your explicit consent
- In the event of a business transfer or merger
Contact Us
If you have any questions about this Data Processing Policy or wish to exercise your rights, please contact us: